Client Reviews

Dave Boettcher, Seller & Buyer

"Alice was a fantastic partner during our real estate transactions. She helped us find and buy a home in Carlisle and sell in Medford. Her advice was spot-on throughout the search and both transactions. For the few months we worked with Alice we felt as if we were her only clients. Her level of service and communication was outstanding. There might be other great agents out there but I would venture to say no one is actually better than Alice. I would wholeheartedly recommend her to help anyone in the Boston/Greater Boston market buy or sell a house. She really was fantastic. Alice, thanks for all your effort and support throughout the process!"

Heather Upshaw, Buyer

"My husband and I just closed on our first home, and Alice was a terrific agent for us throughout the process. I did phone interviews with a few other agents, and I immediately was impressed by Alice's knowledgeable, low-pressure approach. She gave us her honest feedback about the properties we visited and helped us hone in on what was really important to us. Once we found a property that we liked, she gave us sound advice to help put together a compelling offer and we got it on the first try! Alice also has a great team of people who she recommends for work, inspectors, contractors, plumbers, etc. She has continued to be available to us after closing, and she's always prompt in responding to emails and phone calls. I'd absolutely recommend her to anyone!"

Mathew Marshall, Buyer & Seller

"Alice is terrific! She helped my wife and I navigate the purchase of our first home through the crazy spring real estate market. She had excellent suggestions from the get-go about how to approach the search, and a keen eye at the open houses for what to look for. We both found her low-pressure, but a wealth of knowledge and advice when we needed her. She was also incredibly well organized throughout the closing process, guiding us through the many small and large tasks that we had no idea we would have to complete. She also gave great recommendations for a mortgage lender, closing lawyer, home inspector and after closing, someone to refinish the floors! We would unreservedly recommend Alice, she did a great job with us at every step of the process."

Christopher Gibson, Seller

"I can't recommend Alice highly enough. She is professional, knowledgeable, and can deal with any situation. She worked tirelessly to help me through a tough sale in Cambridge. I had a difficult tenant situation that ultimately escalated to legal action. Alice researched the laws herself and recommended a lawyer to help me through the eviction process. She also dealt with my tenant directly to arrange showings, inspections and such during the process of the sale. I had very little time to devote to the sale myself, and Alice made it incredibly easy. Also, Alice's knowledge of the market was phenomenal; she worked with me to raise my asking price which in turn resulted in a bidding war. I ended up getting much more for the property than I ever imagined. I will never use anyone else again!"

Margie Gorman, Buyer

"Alice recently helped me purchase my first condo and I don’t think I could’ve done it without her! She proved to have a wealth of knowledge about all areas that encompass purchasing a home. I was so appreciative of how she was always available and took the time to clearly answer any question I had, from questions about what year certain updates were made to my condo to technical questions about title insurance. The process of purchasing a home can be a crazy but it made it so much easier to have someone whose advice I could trust and who really knows the ins and outs of real estate. I recommended Alice to my friends who are looking to purchase a home and would, without hesitation, recommend her to anyone in the market. I will without a doubt use her again should I need to buy or sell a property!"

James Plotkin, Buyer

"I just closed on my first home and Alice was right there with me in a nearly impossible market for over a year. I couldn't have done it without her. Alice radiates calm, professionalism and rationality when a buyer needs it most. Finishing a process like this is generally a relief but the one thing that leaves me sad is that I won't be working with her any more (for the time being). If you have the option, you should have Alice Miles in your corner."

Erin Carreiro, Buyer

"It was just a stroke of luck when Alice Miles became our realtor. We were looking for a condo in Brookline, and we called and left a message at Coldwell Banker telling them what we were interested in doing. Shortly, we received a call back from Alice. Suffice it to say, that Alice has become family, but that is another story. As a real estate agent, she was incredibly prompt and easy to reach. She made us feel like we were the only people on whose behalf she was working. When asked, she always had thoughtful advice to give. The whole process was about as free of anxiety and stress as one could hope for when buying a property. She knew her territory well. If we ever had occasion to buy another property we would never consider working with anyone but Alice."

Steve McAllister, Buyer

"Alice is one in a million! I had the good fortune of working with her in autumn after selling my condo and considering another home purchase. Due to Alice's thoughtful planning and effectiveness at arranging a considerable array of property visits, we set-out to see what was "out there." Whereas in the past I have found such excursions to be tedious or wasteful, with Alice this was FUN. She had really considered my needs, interests and price point to the extent that each property fit within that dynamic in some way, providing some interesting options to consider. Alice didn't try to force any perspectives, but offered great advice, much as a very real estate savvy friend would, about what to consider, and was completely objective and helpful in weighing all options. I almost want to go purchase another property just to work with her again! That said, it is clear from my vantage point that Alice is a a definite go-to person in Greater Boston if you're considering purchasing a property."

Rafael Jaramillo, Buyer

"Alice is no-nonsense, fun to be around, knowledgeable and completely trustworthy. She responded easily to our requests and wants, and gave really good advice. This is a wacky market and we were first time buyers, and Alice made the process nearly stress free. Even after closing she's been quick with referrals for painters, carpenters, etc. I recommend her without reservation!"

Liza Garcia, Buyer

"My family moved to Boston after fifteen years in New York City. We were going from true urban living to our first suburban home in a new town and thanks to Alice the transition was smooth and seamless. Alice was able to answer all of our questions about our new home. She kept us calm and was always there to pick us up if we felt deflated after a weekend of open houses. She was willing to work with us through a particularly difficult "For Sale By Owner" situation. We never had a question go unanswered, phone calls and texts were returned immediately and it always felt like she made time for us. Every referral she made was spot on and only added positively to our experience. She has a great sense of when it's time to move on and when it's time to negotiate. We were thrilled to have worked with such a great agent right out of the gate. Don't hesitate to hire her!"

Maria Vasilevsky, Buyer

"My family worked with Alice to buy our family house. She was wonderful! Very knowledgeable, resourceful, patient and kind. Alice has no problem asking tough questions and digging for hard-to-find info, like past permits and zoning questions. She made every effort to understand what we were looking for and had great ideas for buying at a limited-inventory time. I highly recommend Alice to anyone buying or selling!"

Emily Robbins, Buyer

"Alice is truly the best person to have in your corner when navigating the unruly Greater Boston real estate market. My husband and I recently moved into our first home thanks to her relentless advocacy on our behalf. Our friends recommended Alice to us, and we were quickly impressed by her insightful feedback during open houses, and also her patience while answering our endless questions about the home buying process. Most importantly, she is an all-around awesome person and we loved spending time with her! We consider ourselves lucky to have worked with Alice and would highly recommend her to anyone thinking about purchasing a home"

Alexandra Kraft, Buyer

"Approximately 18 months, 64 open houses, and exactly 9 offers into my housing search, I'm a happy homeowner—all thanks to Alice. Purchasing a home is stressful, especially as an anxious first-time buyer in a competitive market. Alice was a solid resource from the point when I first set out to gather information about my options and throughout the process; she answered my myriad questions, sent letters to prospective sellers on my behalf, and connected me with a top-notch mortgage broker, home inspector, and attorney. When I had an offer accepted on the condo that I purchased, Alice expertly navigated issues that came up with the appraisal, and even helped me find contractors to perform minor repairs. Alice is an absolute joy to work with—she's knowledgeable, responsive, positive, and personable, and exactly the sort of person you want in your corner on the wild ride that is the home buying process."

Jenka Gurfinkel Buyer

"Alice is fantastic! I could not have bought my first house without her expertise, guidance, patience, and diligence. I refer to her as real estate GPS -- she guided me through every step of the way both effortlessly and with great, informed strategy. She demystified the process, had my back, and was even there to celebrate! If you don't have her as your agent, what are you doing?"

Miriam Hiersteiner, Buyer

Working with Alice was great! She is prompt, professional, and warm. Alice was very accommodating and would take us to look at houses whenever we asked, even on weeknights. When we found our condo, Alice was always available and super helpful, making a stressful process much more pleasant. She went above and beyond in advocating for us as buyers and always answered our questions in depth, no matter how silly they were. Overall, working with Alice was a dream. I would recommend her services to anyone."

Kim Delude, Buyer

"I've worked with Alice both for selling and buying of a property in the difficult Boston market. Alice gave excellence guidance throughout the entire process. Not only is she able to provide the best listings to match your needs she also walks you through the negotiations setting you in the most advantageous positions to find your dream home. She is a consummate professional who will make the difficult process of buying (or selling) easy and provide the advice and guidance you need to make the most advantageous offers that leave you either with the new home you desire or the sale of the home you are looking to move from. I highly recommend her to all."

Kate Maclean, Buyer

"Alice is 100% the reason that my husband and I got our first home, which we bought this summer. She encouraged us to find a house that worked for us and pointed out the pros and cons of various homes honestly and with an astute eye. She answered any questions that came up thoughtfully. Most importantly, she was critical at the negotiation when multiple offers were on the table for the house. She immediately was able to learn the information we needed about an offer that was comparable to ours, so that we could adjust our offer and come up with the offer that would be accepted."

Kristen Kmetetz, Buyer

"I was very lucky to work with Alice while purchasing my first home! I felt that she really "got" what I wanted and was as determined to help me find it as I was. I was looking at a time when there weren't many listings to choose from - and Alice was proactive in sending out mailers to owners in my desired location. The offer process was new and overwhelming for me, but Alice always had good advice and made sure that I was comfortable with each step of the process. She was extremely responsive, patient with my crazy schedule, and just plain fun. I am absolutely thrilled with my new home and will recommend Alice to anyone I know looking to buy or sell a home."